Shipping Policy

online ordering coming soon!

We bake fresh cookies with quality ingredients.

 

Each order is made to order for each due date, and takes 2-4 days to produce, depending on design and detail of each cookie. Order must be received no less than 2 weeks prior to due date to be accepted, and will only be accepted based on calendar availability.

 

Cookies are priced per order. Because each order differs by size of cookie, and design of cookie, there are no set prices, unless you are purchasing a previously designed set (via Etsy). Because of the size, thickness, and quality of detail in design, each cookie ranges from $2 to $8 each, and includes individual wrapping, and is heat sealed to keep freshness. Ribbon and custom tags can be added for $3/dozen.

 

We accept payments from PayPal and Etsy. WE DO NOT ACCEPT E-CHECKS. If payment is made with an e-check, your purchase will not be put on the calendar in the event the check does not clear. Local orders may pay by cash, check, or charge.Payment must be received 10 days prior to due date in order to be fulfilled.

 

Currently we use USPS Priority Flat Rate shipping. Shipping is estimated based off of flat rate, or local (California) delivery prices. We do not profit off of shipping. If shipping costs are lower than priced, plus packaging, we will refund you the difference via PayPal. Items are shipped on Mondays (or Tuesdays given a Monday holiday) before weekend due date indicated. Special Wednesday-Friday shipments will occur if you have a weekday event, or if you are CA local.

 

IMPORTANT: Priority Mail is NOT guaranteed to be 2-3 days delivery. If you feel your package may not arrive to you in time based off of your location, or current weather conditions, and would prefer a guaranteed date of arrival, you must purchase EXPRESS mailing through us. Due to the nature of our product, we cannot refund, credit, or exchange your order if the postal carriers fail to deliver it within the 2-3 day window from when it leaves our hands.

 

We take all the care to package cookies for shipment using bubble wrap and sturdy positioning. Once the package leaves our hands, we cannot guarantee how they will arrive to you. If any breakage occurs during shipping, no refunds will be issued. If you would like to purchase insurance to cover any accidentals caused by the post office, please let us know so that we may charge accordingly. USPS currently (2/2014) covers $50 of insurance.

 

© 2014 Snickerdoodle Sweets & Events